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Delivery Terms and Conditions

Nappy Cakes can be delivered to all Major Capital Cities in Australia.


Delivery Costs

Delivery STARTS from $20 to all Major Capital Cities in Australia.
These rates are for parcels up to 3kg. For larger parcels or bulk orders please phone us for delivery pricing.


Delivery Times

  • Alice Springs Courier - 3-7 Business Days
  • Bendigo Courier - 1-2 Business Days
  • Brisbane Courier - 3 -4 Business Days
  • Canberra Courier - 3-4 Business Days
  • Darwin Courier - 3-6 Business Days
  • Hobart Courier - 5 -6 Business Days
  • Melbourne Courier - 1-2 Business Days
  • Broken Hill Courier - 4-6 Business Days
  • Perth Courier - 4-5 Business Days
  • Sydney Courier - 2-3 Business Days

    • Orders placed by 1pm Adelaide time (Mon–Fri) will be sent by road couriered to any metropolitan location throughout Australia within 2-7 business day*. Some Cities areas may take longer (particularly Hobart, QLD, NT, WA), see list above.
    • *We use external ground freight couriers who will deliver in the given time frames. However, occasionally this is not always possible due to unforseen circumstances or events beyond our control.
    • Deliveries are made Monday-Friday (excluding public holidays). Time frames cannot be specified (ie; we can not guarantee AM delivery).
    • We recommend delivery to a home address where possible.


     Pick Ups

    Nappy Cakes are available for pick up from our Adelaide shop front. Please phone ahead so that we can have your gift ready for you.

     

    Hospital and Hotel Deliveries


    HOSPITALS: While we make every attempt to deliver your Nappy Cake within given time frames, PLEASE ENSURE THE CORRECT DELIVERY NAME IS USED. It is common for patients to use a different name(s), For example Maiden Names. If we cannot deliver the nappy cake due to incorrect NAME a re-delivery fee will apply. We cannot deliver to babies names. It must be address to the Mother's Name.


     

    Deliveries containing alcohol

    Gift containing alcohol may only be purchased by persons over the age of 18. These gifts must be delivered to someone other than the sender, who must also be over the age of 18.

     

    What happens if the recipient is not home?

    • The Boxed Nappy Cake will be left if the courier believes there is a suitable place to leave the parcel at the property. 
    • If there is not suitable place to leave the parcel a calling card will be left. You will then be charged a holding fee of $20. (To avoid such fees we strongly recommend delivery to a home address where possible and give authority to leave in a safe place ).


    Other Important delivery information

    • Cancellations and alterations to orders must be made 2 business days prior to dispatch.
    • While we make every effort to provide the Nappy Cake as pictured, for time to time we may be out of stock of a particular item. If we are unable to supply and item, we will replace it with a similar item of equal or greater value.
    • Although we use highly reputable couriers, time delays can occur due to unforeseen circumstances which are out of our control. If your gift is required for a certain date it is recommended you arrange delivery prior to this.
    • Nappy Cakes will be delivered to the gift recipients address as provided by you. If we are given an incorrect address and we need to re-deliver the gift to a different address, an additional delivery charge will apply.
    • All delivery prices are in Australian Dollars and include GST.

     

    Please phone us or contact us if you have any questions regarding deliveries.

    Want to send a Gift Basket in Adelaide? please refer to our sister site www.thegiftspecialist.com.au

    Want to send a Hamper Interstate? please refer to our sister site www.thehamperspecialist.com.au